The Human Services Transportation Program is intended to provide Driver/Escort Services to the elderly and persons with disabilities to get to medical appointments. This program is only available to those individuals who have no other means of transportation.
- A $ 1.50 co-pay is requested per one way trip in county transportation.
- A $ 7.50 co-pay is requested per one way trip out of county transportation.
- Those unable to pay the fares may apply for a co-payment waiver.
To request a Driver, please call 920-674-8104.
ADRC Transportation Programs Brochure (Spanish)
ADRC Passenger Policies Brochure (Spanish)
Mobility Managers help older adults, people with disabilities and anyone facing barriers finding transportation. Mobility Managers focus on meeting individual customer needs through a wide range of transportation options and service providers.
A Full-Time Mobility Manager is here to assist you in Jefferson County.
To get help in finding transportation, please call 920-675-4049
Mobility Manager Brochure (Spanish)
Local Transportation Resources
Transportation Resources Website Links and Phone Numbers
Transportation Resources Brochure (Spanish)
Transportation Provider Directory 2019
Medical Transportation Management (MTM)
MTM provides rides for Non-Emergency Medicaid and BadgerCare Appointments. Rides to routine appointments may be scheduled from 7:00 a.m. to 6:00 p.m. Monday - Friday. Rides to urgent appointments may be scheduled 24 hours a day, seven days a week. For further information regarding Non-Emergency and Urgent appointments contact the MTM Reservation Line: 1-866-907-1493. If you need assistance in scheduling your rides with MTM, please contact the Mobility Manager at 920-675-4049.
The Veteran’s Administration has provided Jefferson County with a van to take vets to medical appointments at the VA Medical Center in Madison. Service is available Monday-Friday and rides are scheduled on a first-come, first-served basis.
Rides are free of charge to Veterans. To request a Driver, please call: 920-674-8104
Volunteer drivers are always needed to transport passengers to medical & agency appointments. Drivers receive mileage compensation and are eligible for trip per diems. To inquire about becoming a Volunteer Driver, please call 920-674-8104 and ask for the Transportation Coordinator.
The Driver / Escort and the Mobility Manager programs are funded in part by the Federal Transit Administration (FTA) as authorized under 49 U.S.C. Section 5310 Mobility Options of Seniors and Individuals with Disabilities Program (CFDA 20.521).
All services, routes and accommodations provided by Jefferson County ADRC are offered without regard to race, color, or national origin, in accordance, with Title VI of the Civil Rights Act of 1964. If you feel you have been discriminated against on the basis of race, color, or national origin in the services offered by Jefferson County ADRC, you have the right to submit a complaint to the Jefferson County ADRC management and/or Federal Transit Administration. For more information, call Jefferson County ADRC at 920-674-8139.