Child Support Agency
JEFFERSON COUNTY COURTHOUSE
311 S. CENTER AVENUE, ROOM 219
JEFFERSON, WI 53549
Monday - Friday
8:00 a.m. - 4:30 p.m.
**Effective March 16, 2020, in response to COVID-19 and to ensure the continued health of our employees and the general public, all in-person appointments will be suspended. Any appointments will be rescheduled or conducted by phone.
In addition, based upon an Order Regarding Emergency Temporary Measures signed by the Chief Judge of the Third Judicial District on March 15, 2020 relating to the COVID-19 pandemic, personal appearance will not be allowed in Family and Paternity cases. If you have a child support hearing scheduled in the immediate future, and your phone number has recently changed, please contact the child support agency with your updated telephone number for the hearing.
**When contacting the agency, please have your PIN number, IV-D number or court case number ready as we will need one of these numbers to verify your case and identity**
(*Please note that the county email security program may prevent emails with attachments from being viewed and/or received. Please include your name and court case number on the subject line.)
Wisconsin Child Support Online Services:
- Child Support Online Services customer website displays Appointments, Hearings and Income
Withholding events, along with a description of the event
- For Appointments and/or Hearings, it will explain what you need to bring
- View payment information (information is updated overnight)
- View and print payment histories, up to previous 5 years on-line
- Update address and phone number on-line
- Print payment coupons
- Free, fast & secure
For access to account information, sign up for Child Support On-line services Here.
For Information or to Download Forms go to Forms.
For Information about Payment Information, Account Balances, and Account History Requests, Contact the Wisconsin Support Collections Trust Fund (WI SCTF)