Elder Benefit Specialist

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The Aging and Disability Resource Center has one full-time and one part-time Elder Benefit Specialists to help the elderly who are encountering problems with private or government benefit programs. They are highly knowledgeable in the following areas: Medicare, Food Share, Social Security Disability, Supplemental Security Income (SSI), SeniorCare and Medical Assistance. Benefit Specialists are trained and guided by attorneys who specialize in elder and disability benefits law. They are often called "the red tape cutters", and their mission is to help people  figure out what benefits they are entitled to and what they must do to receive them.

A Benefit Specialist is an advocate who can act on behalf of an individual with other parties involved. Many of the benefits issues faced by seniors and people with disabilities can be very complex. A phone conversation can oftentimes be sufficient to provide information and guidance. A home visit or office appointment may be necessary to review paperwork and to examine all opportunities of support and assistance.                          

To schedule an appointment with an Elder Benefit Specialist who assist people age 60 or older, please call: 920-674-8734 or Toll-Free 1-866-740-2372.

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Educational Videos for Medicare Outreach

Click on the video below to learn about the Wisconsin State Health Insurance Assistance Program, or SHIP, a public service for people with Medicare. The Elder benefit Specialists at the ADRC are your local SHIP Counselors and are available to answer your Medicare questions.

Click on the link below for an educational video from the Centers for Medicare and Medicaid (CMS) that briefly describes your Medicare choices. Contact the ADRC for local assistance with your Medicare questions or if you would like to attend a Welcome to Medicare session, please contact the ADRC.